The road to customer success goes through the digital landscape. Today’s digitally connected customers expect personalized service, faster response, incredible experience–everywhere, and every time. Salesforce is one such innovative platform that has enabled organizations to reimagine their relationships with customers from a new perspective across all channels and at every touch point. CRM solutions from Salesforce put the customer at the center of everything they do. Happiest Minds’ Salesforce development & consulting services aim to help organizations get the most out of their Salesforce implementation (cloud, social and mobile solutions) to increase sales, boost productivity and improve customer service – while reducing operational cost and time-to-market.

Our business process competency and technical capability with respect to Salesforce platforms can ensure that you achieve real, transformative, and significant business results. We have successfully implemented solutions that incorporate multiple Salesforce clouds. Our key success factors in Salesforce implementation have been better strategic assessment, enterprise cloud computing capability, agility and delivery speed.

Our objective is to be innovative in transforming your sales, marketing, customer service and commerce cloud strategy with the combined strength of our technological expertise along with the world’s #1 CRM solution–Salesforce. Happiest Minds’ can help you accelerate digital transformation and CRM transformation initiatives using the Salesforce platform for higher performance and customer-centric business value.


Salesforce Implementation

We can be your Salesforce implementation partner and turn your potential into growth by deploying a customized solution. The implementation will help you transform your business potential, revolutionize the way you collaborate, communicate and nurture meaningful relationships. We can accomplish the following for you:

Sales cloud rollout
Marketing cloud rollout
Community cloud rollout
Service cloud rollout

Salesforce Integration

Scattered data and information across systems is breeding ground for errors and disorder. It mars efficiency, productivity and increases time-consumption. Integrating other systems with Salesforce can bring new levels of efficiency to your processes.

Our Salesforce integration service won’t just ensure seamless integration of Salesforce into your existing platform, but see to it that it gets you the desired results in terms of efficiency and productivity. The CRM integration will decrease churn, promote cross-sales opportunities and referrals. We’re equipped to carry out a variety of integrations like:

RESTfull & SOAP integration
Payment gateway & accounting integration
Legacy system integration

Salesforce Custom Development

All organizations have separate workflows and needs within their CRM. At Happiest Minds we think through and understand your business requirements before beginning to build a solution for you. Our agile development model will help us stay collaborative in our approach, where you’ll have ample opportunities to review and refine. We’re outfitted with the right expertise and experience to meet your business requirement. We offer:

Force.com custom development
Visual force pages development
Lightning component
Appexchange app development

Salesforce Migration

To identify what strategy works well is vital for any business process. Many a times migration becomes not only a strategic move, but an indispensable requirement. Migration comes into the picture while setting up a two-way structure between Salesforce and other systems.

Happiest Minds can efficiently handle Salesforce Migration, irrespective of the scale of your requirement. In case of data migration, we make sure integrity of the data is intact, uncompromised, naming conventions are consistent throughout, while duplicity is eliminated. Our experts ensure the process is quick, reliable and flawless. We offer:

Data migration
Data mining
Data massaging
Third party database hosting

Salesforce Consulting

We can be your Salesforce consulting partner who can chart out a comprehensive and conducive CRM roadmap for you to multiply growth, and ensure optimal production. Through our Salesforce consulting service, we’ll help you find opportunities for automation, devise a maintainable, scalable plan that contributes to your long-term success. Our consulting services will help you with:

Business process mapping
SFDC products implementation strategy

Salesforce Commerce Cloud

Salesforce Commerce Cloud implementation can assure you with a unified customer experience. We will help you drive higher revenue through improved traffic volume, conversion rates, and higher average order value. With Happiest Minds Commerce Cloud you can rest assured for a faster time to value. Our Salesforce Commerce Cloud offering will include:

Commerce Cloud Store (PoS)
Omni-channel Commerce
Site Optimization
Solution Support
System Integration
Visual Design